Faceology
Late Cancellations / No Show Policy
Conveniently Located to Service Newport Beach, Irvine, & Costa Mesa
Late Cancellations / No Show Policy
Our goal is to provide quality care to all our patients in a timely manner. No-shows, late arrivals, and cancellations inconvenience not only our dedicated providers, but our other patients as well. Please be aware of our policy regarding missed appointments.
Appointment Cancellation
When you book your appointment, you are holding a space on our calendar that is no longer available to our other patients. In order to be respectful of your fellow patients, please call us as soon as you know you will not be able to make your appointment.
If cancellation is necessary, we require that you call at least 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.
We do confirm all appointments 2 business days prior to your scheduled appointment time. Please notify us at that time if changes need to be made in order to avoid being charged any fees.
Late Cancellations/No-Shows
A cancellation is considered late when the appointment is cancelled less than 48 hours before the appointed time. A no-show is when a patient misses an appointment without cancelling. In either case, we will charge the patient a $100 missed appointment fee. If you miss a scheduled procedure, you will forfeit your scheduling deposit.
- If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
- We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
- In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied towards future services.
FACEOLOGYMD®
Decades of Expertise in Facial Aesthetics
Dr. Raymond Lee, Founder and Medical Director of FACEOLOGYMD®, brings over decades of experience in facial aesthetics to provide natural, personalized care. Specializing in facial rejuvenation under local anesthesia, Dr. Lee has performed over 5,000 procedures and is known for his signature deep plane FACEology® LIFT, offering natural results with minimal sedation and easy recovery. FACEOLOGYMD® has been voted the #1 Cosmetic Surgeon in Orange County and provides a range of surgical and non-surgical options to enhance your natural beauty. Experience beauty the most natural way with Dr. Lee’s expertise.
Meet the Team
Vanessa Bittner
Practice Director
As the engine behind Faceology MD, Vanessa brings years of both administrative & clinical experience with a passion for leadership to her role as Practice Director. With a background as a Certified Surgical Technologist, she knows the ins and outs of the aesthetic world and leads with both heart and strategy...Read More
Tabitha Wilson
Patient Care Coordinator
With a background as a certified makeup artist and a true passion for beauty, Tabitha brings a warm, stylish, and caring touch to every patient experience at Faceology MD. She’s the one helping you feel comfortable, confident, and a little bit glam from the moment you walk through the door...Read More
Cathy Castaneda
Lead Medical Assistant
Cathy is the heart of the clinical team at Faceology MD. As Lead Medical Assistant, she supports patients every step of the way—from pre-op prep to post-op recovery—with calm confidence and a whole lot of compassion. Her favorite moments are seeing patients' emotional reactions after surgery, especially those happy tears...Read More
Ashley Canicosa
Medical Assistant
Bio Coming Soon.